Serving great food isn’t enough to keep customers coming back to your restaurant. Restaurants need to provide impeccable service as well, and it starts with the efficient flow of operations. Outdated systems such as paper tickets can cause a bottleneck with your front office and lead to longer cook times. The use of technology and hardware to modernize a restaurant is a sure way to enhance the guest experience and improve efficiency. Here are incredible hardware solutions and technologies to upgrade your restaurant.
Guest Management Software
Also known as table management software, it’s a software that restaurants use to manage wait lists and reservations and provide analytics that aids in decision-making. It suggests the convenient method to make reservations, and give the guests the right wait list to help provide an enhanced guest experience. Guests can even use table management apps to make reservations and check wait times without making a call, and that can help a restaurant attract more diners than ever. Restaurants managers can also use table management software to collect data such as food allergies, birthdays, and anniversaries to take guest experience to the next level.
It integrates with other restaurant technologies to help manage inventory. Restaurant owners can use this software to determine food costs, track food usage, control wastes, plan their menu, and calculate the value of goods sold. It is also essential in spoilage, theft, waste, and over-production management.
Point of Sale System (POS)
Usually found in the front of the restaurant, a point of sale refers to where a waiter rings up an order and the POS records it. It could either be a tablet or a terminal, such as a desktop or a smartphone. Some of the benefits of having a restaurant POS include easy access to past transactions, informative itemized receipts, simplified accounting process, and faster service. Its repair costs are cheaper than a cash register and can help minimize user errors.
Kitchen Display System
It’s usually found at the back of the restaurant and can be used as a replacement for kitchen printers and paper tickets. It is where an order displays once it rings in through a restaurant POS. It uses a digital order viewer to replace kitchen printer and paper tickets and can hold crucial kitchen data and manage receipts storage and food routing. Its benefits include reduced ticket time, improved efficiency, raised food quality, and organized back office.
Many restaurants often struggle to create a schedule for their staff. Disappearing vacation notices and last-minute call outs can make it hard to develop a staff schedule. However, restaurants can utilize scheduling software to free up their workers and streamline their scheduling process. Restaurants can use this software to create a timesheet and assign tasks to their workers. It also let workers request off online using their smartphone, and a notification will pop up when a manager tries to assign duty at the hour a worker requested off. With the right technologies, restaurants can boost their sales and take their customer experience a notch higher. Competition in the hotel industry is fierce, and failing to embrace the latest technology can cause diners to switch to the competitors in mass numbers. Your restaurant will need to offer unmatched efficiency, delicious dishes, and impeccable service to stand out from the crowd.